2-1-1

When you need help – You are not alone.

Dial 211
Text 211

 


Sometimes an internet search doesn’t cut it. United Way 211 is here to help you navigate those tough issues. We’re available 24/7 and offer free, confidential assistance. Every day we connect people with local programs and services that can help. Find help today.


 

About 2-1-1

2-1-1 aims to make accessing resources easier for those in need.

 


“Staff at The Road Home use 2-1-1, particularly the web version, almost daily in our work with families experiencing homelessness. It’s a quick, user-friendly resource that can help with anything from food pantries to rent assistance.”

Kristin R: The Road Home

The network of social services is vast and complicated. By calling 2-1-1 people get connected with a specialist who can help navigate the system.
Whether you need financial assistance, food resources, housing search, addiction treatment, health care, mental health, or heating and utilities assistance, our specialists will talk to you to find out what you need and walk you through all the options to find the right service or program to fit your needs.
We use Language Line services and are able to use interpreters fluent in over 240 language.
United Way 2-1-1 was officially launched in Dane County on June 11, 2002. In 2004 we were instrumental in the creation of 211 Wisconsin, an effort to ensure all 72 counties in Wisconsin had access to 2-1-1 services.

Get Listed: All agencies interested in listing with us need to comply with our Inclusion/Exclusion policy. Contact us to start the process.

DOWNLOADS:
2-1-1 Volunteer Community Information and Referral Specialist Position Description
FEMA registration instructions – English and Hmong
FEMA registration instructions – English and Spanish
FEMA registration instructions – Mandarin


“United Way 211 has been a tremendous support to our organization and our participants. We have been able to successfully partner together in order to connect those in need with resources throughout the Stoughton community and Dane County as a whole.”

Cindy Thompson: START


United Way 211 services are completely confidential: 

Your privacy is a personal and fundamental right. 2-1-1 values and protects your privacy and places strict controls on the gathering and using of personally identifiable information.
Your personal information is not disclosed, made available, or otherwise used for purposes other than those specified at the time of collection, except with your consent or as authorized by law or regulation. We use return email addresses to respond to requests for information.