Free, confidential 24 hours a day

Hundreds of community resources

240 languages

Only three digits away!

More services include:

• Mortgage, rent and utility assistance
• Employment assistance, job networking clubs, career retraining, resume help
• Support groups for parenting issues, divorce and personal tragedies
• Home chore and respite services for older adults and people with disabilities
• Transportation resources
• After-school tutoring and recreation programs for youth

Dial 2-1-1 or 608-246-4357 (HELP). Available 24 hours a day, 7 days a week.

Search our database online. Do not hesitate to call us if you have any questions or are having difficulty finding the resources you need.

This short video will give you an overview of how to United Way 2-1-1 online database

You can also go to a 2-1-1 PLUS site to use a telephone or computer to access 2-1-1’s information database. Please call the location’s phone number to check for office hours.

2-1-1 PLUS sites in Dane County:

2-1-1 PLUS sites outside Dane County:

Prescription Drug Savings Program

Do you want ongoing discounts for your prescriptions? Visit www.familywize.org for more information about the free prescription discount card and how to obtain your card.

Please complete our 2-1-1 user survey to help us improve our service.

Do You Want to List or Update Your Agency/Organization with 2-1-1?

If you are interested in listing your agency or organization, the first step is to review our Inclusion Exclusion Policy [PDF] to check if your agency fits the guidelines to be listed as a community resource. If you fit the guidelines and would like to send a request to list your agency or update your information with 2-1-1 click here.

Does your agency/organization want to become a 2-1-1 PLUS site?

United Way 2-1-1 PLUS (Partnership Links Unity Support) sites are selected to reach people who will benefit from 2-1-1, but who do not have the means to access it by phone or computer. These sites are crucial because they provide the means to reach out and help more people providing an opportunity for organizations to come together and support the community. The site provides a place for staff to direct individuals to find resources that the organization does not provide themselves. The role as a 2-1-1 PLUS site is to provide a computer, and/or a telephone to help connect people to resources.

2-1-1 PLUS sites are a partnership between 2-1-1 and the agency to work together to help people find the services and resources they need in difficult times. 2-1-1 PLUS sites are available to people from all walks of life and each site connects community members to 2-1-1 where we provide people with information about community resources. PLUS sites can be located at places such as resource centers, food pantries, local non-profits or hospitals. If you would like to become a 2-1-1 PLUS site please email unitedway2-1-1@uwdc.org or call 2-1-1.

Partners & Affiliations

For information on how to get help in other parts of the country, please visit the national website: 2-1-1 online United Way 2-1-1 is a member of Alliance of Information and Referral Systems (AIRS), Wisconsin AIRS and 2-1-1 Wisconsin. If you have any questions about 2-1-1,  please email unitedway2-1-1@uwdc.org or call 2-1-1.