“Staff at The Road Home use 2-1-1, particularly the web version, almost daily in our work with families experiencing homelessness. It’s a quick, user-friendly resource that can help with anything from food pantries to rent assistance.”
Kristin R: The Road Home
2-1-1 aims to make accessing resources easier for those in need.
The network of social services is vast and complicated. By calling 2-1-1 people get connected with a specialist who can help navigate the system.
Whether you need financial assistance, food resources, housing search, addiction treatment, health care, mental health, or heating and utilities assistance, our specialists will talk to you to find out what you need and walk you through all the options to find the right service or program to fit your needs.
We use Language Line services and are able to use interpreters fluent in over 240 language.
United Way 2-1-1 was officially launched in Dane County on June 11, 2002. In 2004 we were instrumental in the creation of 211 Wisconsin, an effort to ensure all 72 counties in Wisconsin had access to 2-1-1 services.
United Way 211 services are completely confidential: View our confidentiality policy: (link to PDF)
Get Listed: All agencies interested in listing with us need to comply with our Inclusion/Exclusion policy(link to PDF). Contact us to start the process (Need to ask Jon if we should link to the 211 Wisconsin page or just use our UWDC211 email)